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Accessibility & Technology

Elevating Accessibility Awareness Everyday

May 22, 2020

Elevating Accessibility Awareness Everyday

Global Accessibility Awareness Day (GAAD) is recognized on the third Thursday in May, and has been since 2012. The focus on digital access and inclusion has progressed in meaningful ways over the past decade, and the future holds endless possibility. This is an effort that unifies people of all ability.

At OE we celebrate and elevate accessibility awareness everyday, and we think you should too. For people with vision loss, information about accessibility often travels from person to person, so please go ahead and spread the word!  Tell your family, tell your friends, tell your coworkers and your healthcare providers about the accessibility features in technology devices that promote equal access. Living with uncorrectable vision loss brings many challenges, but utilizing accessible technologies can give us back a sense of normal.

As we have seen during the COVID pandemic, the use of technology is no longer an option; it is essential. Accessibility doesn’t always just work for you, you must also be willing to work for it. Become an advocate. By helping yourself, you can also help others. Learn about the accessibility of the products and services you engage with. A Google search of any product with the word “accessibility’ is an enlightening exercise – try it.

Big Tech, as you would imagine, has the most comprehensive accessibility detail available online. They have been building this effort for many years now and it shows. They also offer specialized accessibility support to customers, in the interest of providing an excellent customer experience. Take advantage of these opportunities and always share feedback when you find something that can be improved.

Here is the pertinent accessibility contact and links for Apple, Microsoft, Google and Amazon, but first we’re sharing our comprehensive list of accessibility phone support lines.

Accessibility Phone Lines You Should Know

Universal Access symbol image.

Universal Access symbol image.

Apple Accessibility


Phone Accessibility Support: 877-204-3930

Email Feedback: [email protected]

Microsoft Accessibility


Phone Accessibility Support: 800-936-5900

Send Accessibility Feedback

Google Accessibility

Accessibility Support on the Be My Eyes app

Send Accessibility Questions

Send Accessibility Feedback

Amazon Accessibility

Phone Accessibility Support: 888-283-1678

Send Feedback: [email protected]

For comments, questions or feedback, email us, or connect on Facebook or Twitter. We would love to hear from you!

About the Author: Dorrie Rush

Dorrie Rush is the Chief Content Officer and Visual Accessibility Expert at Ophthalmic Edge Patients (OE Patients), an online resource, presented by the Association for Macular Diseases, providing practical information and empowering advice for living a full and successful life with vision loss.

She is the former Director of the Grunwald Technology Center and Information Resource Service at Lighthouse International 2001 to 2016. Dorrie is known to have an eccentric view, which is particularly useful in compensating for her central vision loss from Stargardt Disease.



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